Need Your Hat as Soon as Possible?
Add our Expedited Service to give your order priority attention. Normally, hats move through our finishing queue in the order they were received. With expedited service, your order is moved ahead in the queue and treated as one of our oldest pending orders.
Each hat is individually hand-finished, including the sweatband installation, crown and brim shaping, hatband placement, quality inspection, and packing. Prioritizing one order often requires additional coordination and effort, so this is offered as a paid service to remain fair to customers who are already waiting.
Please note: Expedited Service prioritizes the finishing and shipment of your hat, but it cannot shorten the time required to hand-weave a custom hat.
Save Additional Time with DHL Direct Shipping
You can often save approximately one additional week by selecting DHL Direct Shipping for an additional $35.
With our standard economical shipping method, completed hats are held until approximately 25 orders are ready to be shipped together from Ecuador to our Florida office. Each order is then inspected, repacked, and mailed to the customer.
DHL Direct Shipping avoids the wait for the next batch and eliminates the additional handling time in Florida. Your hat is shipped directly from Ecuador as soon as it is finished and ready to leave.
Important: DHL Direct shipments may be subject to import duties, taxes, or customs fees charged by the destination country. These charges are not included in the $35 shipping upgrade and are the responsibility of the recipient. DHL may contact you directly to collect payment before delivering the package.
If you have already placed your order, simply email us and request the $35 DHL Direct Shipping upgrade.
Alternatively, you can simply email us asking us to add these services to your order instead of having to place another order just to add on things. Either way is fine since we can then charge your card at the time of shipment, since we don't charge anyone's credit card till an order is ready to ship.
Send us your question about this Expidiated Service, and we will respond to you as soon as possible.
You can also give us a call, toll-free at 1 800-876-6956
